Trouble Accessing the Library

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Zios created the topic: Trouble Accessing the Library

I have tried a few times to access the library logged in and logged out, but my browser times out every time I try. I tried it on a computer before and most recently on my phone. This might have been covered in another post but nothing that I could find. So I was just wondering if there was a problem with it on my end or maybe I just don't have access to it yet?

"This to shall pass"
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Jax replied the topic: Trouble Accessing the Library

I will look into that for you in between my work at work and get back to you. It's possible I turned it off for some reason. Or I have the wrong menu item linked.
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Jax replied the topic: Trouble Accessing the Library

I have the same problem, with no obvious cause for it. That's disappointing. I'm trying to bring the old library up, which will at least give you things to explore, but I haven't figure out the right format yet. Bear with me.
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Jax replied the topic: Trouble Accessing the Library

Here's my disclaimer. It won't have as many articles as before. Many of these are archives from 5-10 years ago, but there will still be interesting stuff in it. I'm just not sure how much is in the other library. And I'm not sure why the latest articles module is on the page, so hopefully I'll get rid of that before long.

This is a good reminder to get my mother-in-law working on this. :-)
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Zios replied the topic: Trouble Accessing the Library

Glad I could help lol. I thought it might be fun to look through some of the stuff in there. Thank you! :)

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Jax replied the topic: Trouble Accessing the Library

No problem. It's strange that it's acting up, but that happens sometimes. It's not the only weird thing happening. lol
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Kol Drake replied the topic: Trouble Accessing the Library

Just tried it and could click and open all library headings and files (random selections) so... no telling if it was a server issue or not.
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Jax replied the topic: Trouble Accessing the Library

I changed the link to the old one, which is a different component and different programming. At least this is working now.
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Jax replied the topic: Trouble Accessing the Library

For now, both links are present until I receive a response from the help desk. It's possible there is something wrong with the library that is causing it to overload the cpu which causes our host to throttle us back until it times out. I'll let you know if I find a solution.
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